Camera viewing times: Monday through Friday 9:00 am to 5:00 pm.
Saturday and Sunday 9:00 am to 4:00 pm.
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DAILY K9 ACTIVITY SCHEDULE BELOW
ON WEDNESDAYS, DAY CARE WILL BE CLOSED FOR THE LARGE DOG GROUP ONLY UNTIL FURTHER NOTICE. WE ARE CONDUCTING TRAINING SEMINARS AND FACILITY MAINTENANCE. SORRY FOR ANY INCONVENIENCE, THANK YOU!
HERE ARE SOME FACTS YOU MAY LIKE TO KNOW
AND FREQUENT QUESTIONS ANSWERED:
Our daily activity times are followed as closely as possible and may fluctuate based on the amount of dogs we have in the facility and the weather.
Can I view the cameras on my mobile phone or ipad? Yes. If you have a smart phone, download the PUFFIN app, which will enable your phone to open the web cams. We are not responsible for any issues related to downloading this app.
If you do not see your small dog in the play yard, it may be due to the following reasons: he or she may be in the extra small dog group, which typically consists of dogs who are: under 8 lbs., geriatric and/or have special needs. We do not have a camera in our extra small dog yard at this time due to the canopy obstruction. Like every other group, the extra small dogs are taken outside into their own play yard every hour. When they are inside they are allowed to roam and nap on beds in the extra small playroom. Special needs dogs are allowed to join the staff in our kitchen, which looks similar to a home kitchen.
If you do not see your big dog in the play yard, it may be because they are in time out for one or more of these reasons: dog aggression, too wild or barking in other dogs faces causing them to snap at him or her or excessive humping of other dogs.
If you do not see your dog in the playroom, it is usually because they are in time out for one or more of these reasons: dog aggression, too wild or barking in other dogs faces causing them to snap at him or her, non stop disruptive barking, jumping over the playroom fence or too anxious or fearful in the room.
If your dog is unable to be in the playroom for any of the above reasons we will let you know. Typically this is determined during our free day care trial. He or she will be in a time out space while the dogs are inside and placed back into the group when they go outside every hour.
When dogs in the group need to go into “time out” they are placed in either a suite, a smaller playroom or a crate. This is based on space availability and where the dog is the most comfortable and quiet. They cannot be in a suite if they are destructive. Dogs in “time out” are joined back with the group at the next outside outing. If your dog needs to be placed in time out while outside, we have shaded “cool down” pens in they yard area.
Why isn’t my dog playing or wrestling? If you see your dog or other dogs laying on the beds or in a corner, they are not necessarily un-social or upset. Just because they have not paired up with a wrestling buddy doesn’t mean they do not enjoy being part of a group. Some dogs are shy watchers and like the company of a group and the human leader, but prefer to watch from a distance. Older dogs, mellow personalities and low energy breeds enjoy napping on the beds when inside. Dogs that are new to the group or have never been in a large group may take a day or two to warm up. In addition, we do not stop day care for nap time, so some dogs will rest themselves.
If your dog is unable to play with other dogs, he or she will be taken outside every hour for private exercise. We cannot give you exact times for private outings within each hour, as this depends on how many dogs need private exercise that day.
After 4:30 pm, why are there small dogs in the playroom together without a staff person inside the playroom? A select group of small dogs who are boarding overnight are permitted to have a sleepover together. Some of our small guests are only happy sleeping in a group due to separation anxiety and excessive barking issues in a suite. Their owners have given permission for a sleepover and there is no extra charge for this service. Our staff is always present in either the hallways or adjacent open rooms next to the playroom where they can hear and see the dogs at any time.
Some dogs are walked on a leash while in the playroom to avoid placing them in time out. They are either playing too ruff, humping or barking non stop. This is an attempt to calm them down without placing them in time out.
Why is my dog being looked over by the staff while in the playroom? Our staff conducts a daily full body inspection and free ear cleaning if needed for of every dog in the facility. They are trained to check for things such as: fleas, hot spots, scratches, rashes, eye crust or discharge, possible ear infections, knots, matts and anything else that needs to be addressed. We also brush out their coats daily as a free service.
How are accidents cleaned up in the playrooms? Urine is cleaned by soaking it up with a mop and bucket full of pet safe natural enzyme odor eater. The dirty water is wrung out in a separate holder in the mop bucket and never re-used. The soiled area on the floor is sprayed again by the staff with the same enzyme solution. Feces is picked up with paper towels and cleaned with disinfectant. The soiled area is dried completely with a paper towel. The mop bucket is changed several times during the day and the mop head is replaced each time. All of our mop heads are laundered daily.
Overnight Guest Schedule
|5:00 am – 7:00 am||
Rise and Shine! Outdoor potty breaks as a group and return to suite to await breakfast.
Breakfast is prepared and served. Dogs rest in suites or private playrooms before playtime.
|8:00 am – 10:00 am:||First outing after breakfast. Dogs are then brought inside to indoor playrooms.|
|10:00 am – 3:00 pm:||
Group play time. Dogs are rotated inside and outside every hour. While dogs are inside the playrooms they are full body inspected for any issues and brushed. Short haired dogs are massaged with a rubber curry. Dogs who cannot play in the group are taken outside every hour for individual exercise.
During cool months, dogs are out for a full hour. During summer hot months dogs are out for 5-30 minutes depending on the temperature.
|12:00 pm:||Noon lunches and treats for those who have requested it.
We do not put dogs in their suites for nap time unless requested.
|2:30 pm – 3:00 pm:||Outside outings as a group and return to suite or private playrooms to rest before meal. If they have been outside due to good weather, they will come in to rest before dinner.|
|4:00 pm – 5:30 pm:||Chow time! Dinner is served and rest in suite after meal.|
|5:30 pm – 6:30 pm:||Outside outing after dinner.|
|6:30 pm – 9:30 pm:||Rest in Suite or private playrooms.|
|9:00 pm – 10:30 pm:||Last outings for the night. Bedtime treats are given if supplied by owner.|
Day Care Guest Schedule
|7:30 am – 6:00 pm:||All day group playtime inside and outside every hour.|
|12:00 pm:||Noon lunches and treats for those who have requested it.
We do not stop day care play for nap time unless requested.
|12:00 pm – 6:00 pm:||Group playtime until pick up by 6:00 pm.|